Support for Courtesy.

What to include

Describe what you expected, what you saw and approximately when it happened. Share only the minimum information needed to understand the issue.

Do not email passwords, API keys, authorization codes, reset links, customer orders or full private diagnostic files. We will arrange an appropriate next step if more information is needed.

If a listing looks wrong

Check its current state directly in Printify and Etsy. Stop additional changes and contact support before retrying an uncertain operation. Stopping monitoring does not undo a request already sent or automatically restore a listing.

Privacy and account requests

Use the same support address to ask about access, correction or deletion. There is no self-service account deletion workflow yet. We may need to verify account ownership before handling a request; see the privacy draft.